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Study information

Intercultural Communication: Key Concepts and Theories

Module titleIntercultural Communication: Key Concepts and Theories
Module codeSMLM087
Academic year2025/6
Credits30
Module staff

Dr Birgul Yilmaz (Convenor)

Duration: Term123
Duration: Weeks

11

Number students taking module (anticipated)

15

Module description

This Intercultural Communication module provides you with an in-depth understanding of the complexities and challenges of communication across cultural boundaries. The module covers a range of contexts, including business, education, and migration. Through interactive lectures and individual fieldwork, you will develop intercultural competence and practical skills for communicating effectively in diverse cultural contexts. The module aims to equip you with the knowledge and skills necessary to navigate the complexities of intercultural communication in a globalised world.

Module aims - intentions of the module

The aim of this module is to provide you with a comprehensive understanding of intercultural communication, its theoretical foundations, and its practical applications in various social and cultural contexts. It will explore the complexities of communication across cultural boundaries, as well as the role of language, power, identity, and discourse in shaping intercultural interactions. You will gain an understanding of concepts such as culture, identity, language, culture shock, acculturation, prejudice and othering, verbal and non-verbal communication. Additionally, you will have the opportunity to collect first-hand data on specific intercultural settings for analysis and discussion.

Intended Learning Outcomes (ILOs)

ILO: Module-specific skills

On successfully completing the module you will be able to...

  • 1. Critically analyse the theoretical foundations of intercultural communication.
  • 2. Evaluate the role of language, power, identity, and discourse in intercultural communication
  • 3. Develop intercultural competence and practical skills for communicating effectively in diverse cultural contexts.

ILO: Discipline-specific skills

On successfully completing the module you will be able to...

  • 4. Engage with a variety of research approaches, including ethnography of communication, sociolinguistics, and discourse analysis.
  • 5. Demonstrate an understanding of the complexities of communication across cultural boundaries.

ILO: Personal and key skills

On successfully completing the module you will be able to...

  • 6. Conduct independent research and apply theories and concepts of intercultural communication to real-world situations.
  • 7. Engage in critical analysis and reflection on your own cultural assumptions and biases.
  • 8. Work collaboratively with people from diverse cultural backgrounds and adapt to their communication style accordingly.

Syllabus plan

Whilst the content may vary from year to year, it is envisioned that it will cover some or all of the following topics:
 
• Theoretical foundations of intercultural communication
• Culture, identity, and power in intercultural communication
• Culture and perception
• Culture and values 
• Language and identity
• Verbal Communication and Nonverbal Communication
• Prejudice and stereotypes 
• Pragmatics 
• Politeness 
• Developing relations with culturally different others
• Managing intercultural conflict 
• Intercultural communication and business

Learning activities and teaching methods (given in hours of study time)

Scheduled Learning and Teaching ActivitiesGuided independent studyPlacement / study abroad
222780

Details of learning activities and teaching methods

CategoryHours of study timeDescription
Scheduled learning and teaching2010x 2 hour interactive lectures with group work discussions
Scheduled learning and teaching22 hour assessment workshop
Guided independent study230Reading and preparation for lectures and class discussions
Guided independent study484 hours twice a week for four weeks (32 hours in total) carrying out individual microethnographic field study and 2 hours reflecting and making notes on this field study after each session (16 hours in total).

Formative assessment

Form of assessmentSize of the assessment (eg length / duration)ILOs assessedFeedback method
Problem recognition and data interpretation task 750 words1-8Written feedback with opportunity for tutorial follow-up.

Summative assessment (% of credit)

CourseworkWritten examsPractical exams
10000

Details of summative assessment

Form of assessment% of creditSize of the assessment (eg length / duration)ILOs assessedFeedback method
Essay503,500 words1-7Written feedback with opportunity for tutorial follow-up.
Videocast5015 minutes1-8Written feedback with opportunity for tutorial follow-up.

Details of re-assessment (where required by referral or deferral)

Original form of assessmentForm of re-assessmentILOs re-assessedTimescale for re-assessment
EssayEssay (3,500 words) (50%)1-7Referral/deferral period
VideocastVideocast (15 minutes) (50%)1-8Referral/deferral period

Re-assessment notes

Deferral – if you miss an assessment for certificated reasons judged acceptable by the Mitigation Committee, you will normally be either deferred in the assessment or an extension may be granted. The mark given for a re-assessment taken as a result of deferral will not be capped and will be treated as it would be if it were your first attempt at the assessment.

Referral – if you have failed the module overall (i.e. a final overall module mark of less than 50%) you will be required to submit a further assessment as necessary. The mark given for a re-assessment taken as a result of referral will be capped at 50%.

Indicative learning resources - Basic reading

Brown, P. (1987). Politeness: some universals in language use. Cambridge University Press. 
 
Chen, G. M., & Starosta, W. J. (2005). Foundations of intercultural communication. Routledge.
 
Gudykunst, W. B. (2017). Bridging differences: Effective intergroup communication. Sage Publications.
 
Holliday, A. (2018). Intercultural Communication and Ideology. Routledge.
 
Holliday, A., Kullman, J., & Hyde, M. (2010). Intercultural communication: An Advanced Resource Book. Routledge. 
 
Hua, Z. (Ed.) (2011). The Language and Intercultural Communication Reader. London: Routledge.
 
Jackson, J. (2014). Introducing Language and Intercultural Communication. Oxon: Routledge. 
 
Kim, Y. Y. (2017). Communication and Cross-cultural Adaptation: An Integrative Theory. Routledge.
 
Kramsch, C. (2018). Language and Culture. Oxford: OUP.
 
Mautner, G., & Reiner, F. (2017). Handbook of Business Communication: Linguistic Approaches. Berlin: Mouton de Gruyter.
 
McConachy, T. and Hinton, P. H. (Eds.) (2023). Negotiating Intercultural Relations. Insights from Linguistics, Psychology and Intercultural Education, Bloomsbury.
 
Piller, I. (2011). Intercultural Communication. A Critical Introduction. Edinburgh: Edinburgh University Press.
 
Rings, G., & Rasinger, S. (2020). The Cambridge Handbook of Intercultural Communication. Cambridge: CUP.
 
Scollon, R., Scollon, S.W., Jones, R.H. (2012). Intercultural Communication: A Discourse Approach. Chichester, West Sussex, UK: Wiley-Blackwell. 
 
Ting-Toomey, S., & Chung, L. C. (2012). Understanding Intercultural Communication. Oxford: OUP.

Indicative learning resources - Web based and electronic resources

• ELE –

Key words search

Intercultural communication, culture, identity, power, discourse,  workplace communication, interaction

Credit value30
Module ECTS

15

Module pre-requisites

None

Module co-requisites

None

NQF level (module)

7

Available as distance learning?

No

Origin date

11/04/2023

Last revision date

03/04/2025