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Developing Self Awareness

Module description

This module is designed to develop awareness of self-reflection tools and habits to ensure that apprentices can apply feedback and use it to grow and develop. There will also be an emphasis on understanding time management techniques and tools, how to prioritise activities to achieve the best outcomes. It will be important to emphasise how these techniques can be applied in the workplace and the impact that they may have on efficiency and productivity.

Apprentices will also learn about decision making and the use of emotional intelligence in line with their organisational values and practices. The module will be delivered to ensure that apprentices can consider theories and strategies in the context of their own workplace and adapt and develop their own behaviour where needed. Apprentices will also improve their communication skills by considering the impact of effective communication as a leader, on their impact and influence in relation to the teams they lead and in relation to their senior managers.

Module aims - intentions of the module

1. To evaluate learning tools and habits through self-reflection and to critically discuss how this knowledge of self can be used daily in the organisation to develop and grow as a leader.
2. To provide an introduction to Emotional Intelligence by learning how to process, handle and respond to feedback. To encourage apprentices to give and receive feedback from the team and managers so they can embrace the feedback through application by producing a personal development plan which is monitored regularly.
3. To consider time management tools and how through the use of these tools, deadlines and expectations have been met. Apply the knowledge of being able to escalate when unable to meet the deadlines.
4. Explore how to prioritise workload to enable deadlines to be met. Analyse what tasks can be delegated, to whom and why. Demonstrate effective planning of priorities and apply learning in the workplace by not being afraid to admit wrong doings and fix mistakes.
5. Understand decision making skills and the reasons why the decision has been made. Commits once the decision has been made. Analyse and evaluate whether the decision was right and why as well as admits wrong doing and fixes the mistakes.
6. Understands how to develop effective communication skills and how to use the communication cycle. Uses Emotional Intelligence to remain calm and respectful when under pressure. Explores a range of conflict resolution styles and analyses the impact of the chosen style in different situations. Evaluates the situation and is not afraid to openly and respectfully disagree whilst recognising they are not always right.

Intended Learning Outcomes (ILOs)

ILO: Module-specific skills

On successfully completing the module you will be able to...

• 1. Consider learning preferences and principles of reflective practice (K8)
• 2. Appreciate how to give and receive feedback to embrace and develop a meaningful PDP (S9)
• 3. Apply approaches to conflict resolution, the escalation process and demonstrate awareness of when help is required (K8) (S8)

ILO: Discipline-specific skills

On successfully completing the module you will be able to...

• 4. Evaluate and Analyse as part of self-reflection practice (K8) (S8)
• 5. Critically discuss the impact of self and behaviours in the workplace as part of self-reflection practice (S8)
• 6. Develop their own PDP review and update as leadership skills are developed (S9)

ILO: Personal and key skills

On successfully completing the module you will be able to...

• 7. Reflect on how they have improved time Management skills (K8)
• 8. Demonstrate how to delegate effectively (K8) (S8)
• 9. Develop a PDP with clear reflective practice(S9)
• 10. Reflect on ethical decision making ability (K8) (S9)
• 11. Employ and review effective conflict resolution strategies (K8)
• 12. Appreciate what good portfolio evidence looks like and how to build own portfolio

Syllabus plan

1 day masterclass to introduce and dissect self-reflection learning tools and approaches. Including an introduction to emotional intelligence.

Weekly webinars to discuss time management tools, how to prioritise tasks, developing decision making skills and improving communication skills

ELE content to provide background reading, tools and templates to enable apprentices to experiment and find strategies that improve their working practices as well as their understanding of the importance of self-awareness.

Learning activities and teaching methods (given in hours of study time)

Details of learning activities and teaching methods

Formative assessment

Summative assessment (% of credit)

Details of summative assessment

Details of re-assessment (where required by referral or deferral)

Re-assessment notes

All passed components of the module will be rolled forward and will not be reassessed in the event of module failure.

Defer – as first time

Refer – capped at 50%

Indicative learning resources - Basic reading

Suggested reading:

• Emotional Intelligence – Why it can matter more than IQ – Daniel Goleman
• The 7 Habits of Highly Effective People – Stephen R Covey
• Leadership & The One Minute Manager – Kenneth Blanchard
• Self Leadership & The One Minute Manager: Gain the Mindset & the Skillset for Getting What you Need to Succeed – Kenneth Blanchard

Further Reading:

• The One Minute Manager meets The Monkey – Kenneth Blanchard
• Effective Leadership: How to be a Successful Leader – John Adair
• Effective Communication: The Most Important Management Skill of All – John Adair
• Eat that Frog!: Get More of the Important Things Done Today – Brian Tracy
• Eat that Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time – Brian Tracy
• Decision Making & Problem Solving: Break through the Barriers and Banish Uncertainty at Work – John Adair

Indicative learning resources - Other resources

• The Eisenhower Matrix: Time & Task Management Planner: Urgent/Important Notebook
• Journaling – Self Reflection
• KOLB Learning Cycle
• Communication Cycle
• Performance Cycle
• Personality Profiling – DISC, Myers Briggs, Insights, Tetra Map

Key words search

Self-reflection. Personal development. Conflict resolution